Sustainability overview COMMUNITY Better for people We are improving processes and introducing initiatives that benefit Moving our colleagues, customers, and communities. • Increased colleague engagement score in November 2020 survey and again in May 2021. • Launched ‘This is Me’, our Group- forward wide tailored diversity and inclusion programme. • Maintained robust ethical trading, anti-slavery, and anti- bribery policies and audits during Covid, including the introduction of unannounced to be sustainable visits; increased focus on our timber and cotton supply chains. • Announced new charity in all we do partnership with Mind, havingraised £1.3 million for Macmillan Cancer Support since February 2019. 7,500+ A snapshot of our progress in store colleagues each given building sustainability into all we do. 25 hours of ‘friendly and helpful’ training SUSTAINABILITY SECTION FROM PAGE 40 18 DUNELM GROUP PLC ANNUAL REPORT & ACCOUNTS 2021