Recycled 25% oceanplastic of plastic in our new trolleys (and baskets) comes from used fishing nets and ropes – reducing plastic and marine pollution. Using smart technology We maximise vehicle fill to optimise the number of home deliveries and use telematic technology to make the best route choices, reduce idling time and improve driver performance. Reducing plastic and inks Launched in September 2021, our new mailing bags are made with 95% recycled plastic and are 100% recyclable. Their new white background saves 70% in solvent ink. More efficiency, less waste Across our sites and delivery operations we aim to improve efficiency, reduce waste and increase recycling rates. Out with the old... Where possible, we return old store fittings to our supplier’s recycling centre Managing waste and these are resprayed and reused in new stores, reducing waste and costs. We are getting better at sorting, baling and recycling and work closely with our waste management partners to identify further opportunities to minimise our operational waste. 80% We recycled 80% of operational waste in FY21. DUNELM GROUP PLC ANNUAL REPORT & ACCOUNTS 2021 47 STRATEGIC REPORT GOVERNANCEFINANCIAL STATEMENTSOTHER INFORMATION