Moving forward Ambitious about being a good company A great place to work, making a positive social impact and operating sustainably in all of our communities. VALUED COLLEAGUES CARING ABOUT OUR STORE Our colleagues are our best COMMUNITIES ambassadors and an important sourceWe recognise more and more the of on-the-pulse customer information.importance of our communities and our We nurture an open and inclusiverole within them especially as we grow. working environment, take on boardThrough our store colleagues and social colleague comments and suggestions,media channels we communicate about and provide relevant training andsafe shopping, new products, charity development. We are determined toinitiatives and recycling tips and have build on our mutual trust and improvedgiven our local store colleagues more communications that we experiencedleeway to get involved and take the lead during the Covid-19 pandemic.in the communities that they know best. SUSTAINABILITY FOR ALL We help our customers choose moresustainable lifestyles, giving them even Committed more reasons to shop and engageto Net Zero Pathway with us. We are focusing on our programmes to help curb waste andTargets set for absolute reduction of reduce environmental impacts acrossScopes 1, 2 and 3 by 2030, and supporters our operations and supply chains. Weof BRC’s Climate Action Roadmap are working with our trusted suppliers to expand our sustainable range of products helping customers to reduce,reuse, recycle, repair and return. Four New colleague inclusion and diversity networking groups launched >700k Social media followers across our local Facebook community groups 6 DUNELM GROUP PLC ANNUAL REPORT & ACCOUNTS 2021